Customer comments
A small selection of the comments and praise that we receive from our customers... |
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Jim Nesseler
I'm writing to thank you and your company for the splendid service you have provided. I received my repaired RadarBox this weekend and immediately put it back in service and it works wonderfully again. Please thank the engineers and any others that were involved with this repair effort and just let them know that what they do is appreciated.
With Best Wishes!
Jim Nesseler |
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Patrick Iredale
For the attention of the Managing Director,
These days it is perhaps easier to complain, I would like to formally compliment a member of your staff for his professional approach and polite and friendly attitude. Dave Smith has always been very patient and helpful whenever I have been in your shop, whether or not I actually bought anything on the day.
Dave is a credit to Waters & Stanton and is one of the reasons I prefer to buy from you, you should be proud to have such a dedicated member of staff in your employ. I can always be assured of dealing with someone who has time to answer questions and give such detailed and informative advice.
Kind Regards,
Patrick Iredale |
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Bill McAdam
RE: Weather Station W-8682
Dear James (Payne),
I received the LCD Unit last Thursday and after allowing a few days I am pleased to say that all is working well.
May I say a Very Big Thank You for your assistance on this occasion. As a matter of interest in addition to this unit I also bought a second unit last January which I installed at my daughters house. Further still a third unit was bought by my friend Mr S Page G0USP, so it shows the advantage of advertising in RADCOM.
I will continue to sing the praises of Waters & Stanton on the airwaves. My Very best Wishes to you all,
Yours Most Sincerely,
Bill McAdam G0EYL |
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David Morgan
Thanks for sending the replacement unit, it arrived quickly, and works fine. I've received nothing short of excellent service from your company, a rare thing these days, and will have no hesitation in ordering from you in the future, and recommending you to my friends.
Regards
Dave |
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Richard Norrington
Just to say a large and belated " Thank you " to all concerned in (1) bringing my old AOR 3000A back to life , and (2) sorting out my ( not quite as old ) Yupiteru 7100 .
The AOR is approaching 17 years old and its wonderful to see and hear the old lady in action again. All done with a very quick turnaround time and at a very agreeable price . Your staff are thoroughly professional , very helpful ,knowledgeable and courteous .
Total satisfaction on my part , unhesitatingly recommended 100% .
Thank you again , and best regards |
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Derek Collier
I would just like to say thank you for your quick response to my faulty Weather Station. All is working OK now, so can you say thank you to James for me. |
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Barry Tew
Received power supply ordered yesterday, just before lunch today. Now installed and working. Thanks for excellent service. |
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Don Bussell
To your staff,
I recently dealt with you for Yaesu VX 5 spare parts and would like to comliment you on your help and service which was excellent. For such a large operation your customer service is first class.
Kind regards,
Don. G4EOT |
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Andrew
Dear Mark,
I would just like to thank you for the outstanding service you gave me at the Leicester show. The items I wanted were in stock (unlike others who only had half the items I wanted or, didn't even bother to turn up)! Your stands are always well stocked with a wide range of equipment and accessories.
Friendly, honest, obliging and no double-talk. Waters & Stanton are truly professional!
Thank you Mark & the team. |
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Martin Slater
I would just like to say Thank you for the very professional sales service I received on my most recent order with you. As always the sales staff were polite and helpful, the price of the items was the best available and my items arrived in less than 24hrs. SUPERB!
Many thanks
Regards |
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David Buddery
I am writing to thank you for the rapid delivery time of an order which i placed with your good selves for a WSM 270 Quick Mobile antenna. The goods arrived less than 24 hours after I telephoned my request. Its performance is magnificent on both receiving and transmitting modes. I just wish I lived closed to you. Again many thanks for your outstanding service. |
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Unknown
Hi Steve, I got back from Austria on Saturday PM and the replacement was at my house already. I got time to try it on Sunday morning (yesterday) and to my great pleasure it's working perfectly.
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Clive Turner
I feel that I had a bad product experience, and the service recovery by Waters and Stanton has assured my trust in you such that I will promote your company for its great approach for service.
Thanks for all your help! |
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Lionel Tolley
I would like to say thank you, to you and your team for the prompt and dedicated service, and for the discounts that I received during 2007. |
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Colin Dawson
My sincere thanks to you and all the other equally friendly people I spoke to at WSPLC, you were all very helpful and supportive with advice at all times, making buying from you a pleasurable experience. |
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Bill Chisholm
Just a quick note to say Thank You for getting my order to me so quickly. I only ordered the case yesterday late morning, so I was pleasantly suprised to find it in my post this morning. I am a Sales Manager in the electrical accessories trade and understand the benefit of great customer service.
Excellent service needs praise, so once again, Many Thanks. |
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